Shipping policy

SHIPPING POLICY

We ship worldwide, with every order sent directly from our fulfilment partner. Here’s what to expect.

ORDER PROCESSING


Orders are usually dispatched within 2–4 days. Once your order ships, you’ll receive a confirmation email with tracking information.

DELIVERY ESTIMATES


For the United Kingdom and the United States, delivery estimates are counted from the date you place your order. For all other destinations, estimates are counted from the date your order dispatches. These are estimates, not guarantees. Occasional delays can happen once a package is in transit, especially for international deliveries.

SHIPPING RATES

  • United Kingdom: Free shipping on all orders. Estimated delivery 7–10 days from when you place your order. All duties and taxes included.
  • United States: Free shipping on all orders. Estimated delivery 8–13 days from when you place your order. Import duties and taxes may be payable on delivery.
  • Canada: Free shipping on all orders. Estimated delivery 8–13 days from when you place your order. Import duties and taxes may be payable on delivery
  • GCC (United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman): Free shipping on all orders. Estimated delivery 10–16 business days. All duties and taxes included, with nothing to pay on delivery.
  • European Union: ree shipping on all orders. Estimated delivery 7–12 days from when you place your order. All duties and taxes included.
  • Rest of world: £29.99 to selected countries. Estimated delivery 12–20 business days. Import duties and taxes may be payable on delivery.

CUSTOMS & IMPORT DUTIES


Orders to the United Kingdom and GCC countries have all duties and taxes included in the price, so there’s nothing extra to pay on delivery. For the United States, Canada, the European Union and the rest of the world, the recipient may be required to pay customs duties or import taxes on delivery. These are set by your local customs authority and are outside our control.

TRACKING YOUR ORDER


Once your order has shipped, you’ll receive a tracking link by email. If you haven’t received tracking information within 5 days of ordering, contact us at support@zunuci.com and we’ll look into it.

DELAYED OR LOST PACKAGES


If your order is taking longer than expected or tracking shows an issue, email us at support@zunuci.com with your order number. We’ll investigate with our carrier and get back to you with next steps.

ADDRESS ACCURACY


Please double-check your shipping address at checkout. We can’t redirect a package once it’s dispatched, and we can’t be held responsible for orders delayed or lost because of an incorrect address given at checkout.

QUESTIONS


For anything shipping-related, email us at support@zunuci.com.

KYROC LTD
Company number: 12110300
Registered address: 4 Newmans Row, Lincoln’s Inn, Lincoln Road, Cressex Business Park, High Wycombe, England, HP12 3RE
Email: support@zunuci.com