Shipping policy
SHIPPING POLICY
We ship worldwide, with every order sent directly from our fulfillment partner. Here's what to expect.
ORDER PROCESSING
[PLACEHOLDER — fill in once known: e.g. "Orders are processed within 1–3 business days before dispatch."] Once your order ships, you'll receive a confirmation email with tracking information.
DELIVERY ESTIMATES
Delivery times vary by destination and are currently:
- United Kingdom: [PLACEHOLDER — e.g. "X–Y business days"]
- Europe: [PLACEHOLDER]
- United States: [PLACEHOLDER]
- Rest of world: [PLACEHOLDER]
These are estimates, not guarantees — occasional delays can happen once a package is in transit, especially for international deliveries.
CUSTOMS & IMPORT DUTIES
We cover any customs duties or import taxes on your order — you won't be charged extra by customs or the courier on delivery.
TRACKING YOUR ORDER
Once your order has shipped, you'll receive a tracking link by email. If you haven't received tracking information within [PLACEHOLDER] business days of ordering, contact us at support@zunuci.com and we'll look into it.
DELAYED OR LOST PACKAGES
If your order is taking longer than expected or tracking shows an issue, email us at support@zunuci.com with your order number and we'll investigate with our carrier and get back to you with next steps.
ADDRESS ACCURACY
Please double-check your shipping address at checkout — we're not able to redirect a package once it's dispatched, and we can't be held responsible for orders delayed or lost due to an incorrect address provided at checkout.
QUESTIONS
For anything shipping-related, email us at support@zunuci.com.
KYROC LTD
Company number: 12110300
Registered address: 4 Newmans Row, Lincoln's Inn, Lincoln Road, Cressex Business Park, High Wycombe, England, HP12 3RE
Email: support@zunuci.com